Ship sail

Norwegian Cruise Line cancels sailing on its new ship due to charter

Norwegian Cruise Line today advised its booked passengers and travel partners that the January 22, 2023 departure of norwegian prima of Port Canaveral has been cancelled, due to a full charter of the vessel sailing on that date. Affected customers will automatically receive a full refund, and additional compensation is also provided.

7 night sailing canceled

Sailing affected is 7-night sailing on what will soon be Norwegian Cruise Line’s newest ship, norwegian prima. The cruise was to be a Western Caribbean and Bahamas trip, scheduled to visit Cozumel, Costa Maya and Grand Cayman, as well as the cruise line private island in the Bahamas, Great Stirrup Cay. Two days at sea were also part of the itinerary.

At the moment, norwegian prima will still sail the planned route, but the voyage is no longer available for public booking as it has been reserved for a full vessel private charter.

The email explained, “Following a full private charter of the vessel, the Norwegian Prima voyage on January 22, 2023 has been cancelled. We sincerely apologize for any inconvenience this may cause.

Photo credit: Norwegian Cruise Line

Guests already booked will automatically receive a full refund of all monies paid, including cruise fare, gratuities or prepaid packages, taxes and fees. Refunds will be processed within 30 days of the original form of payment.

If guests have used Future Cruise Credit (FCC) to book this norwegian prima sailing, 100% of this credit will be returned to their Latitudes accounts.

In addition, Norwegian Cruise Line is also offering all affected passengers an FCC equal to 10% of the cruise fare paid, valid for all future sailings through May 11, 2023.

“We sincerely appreciate your understanding and look forward to welcoming you on board very soon”, the email, signed by NCL Guest Services Senior Vice President Katty Byrd, said.

norwegian prima at its debut in September

While norwegian prima has yet to debut, the new ship, namesake of the Prima class, is due to make its maiden voyage from Amsterdam on September 3, 2022. The ship’s initial maiden voyage in mid-August was recently canceled due to supply chain issues.

Norwegian Prima Render
Rendered courtesy of: Norwegian Cruise Line

The 142,500 gross ton vessel boasts a variety of stunning features that will delight guests, including the first tri-level go-kart circuit at sea, the fastest slides at sea, infinity pools, extra-spacious cabins, an exceptional decor, more than 30 restaurants and lounges, a exclusive charcoal saunaand much more.

norwegian prima is the first of six ships planned for the new class. The second Prima-class ship, Viva Norwegianexpected to join the fleet in June 2023. The remaining vessels are tentatively expected to enter service with one new vessel each year until 2027.

Cancellation of cruises for charter departures

Most major cruise lines sometimes cancel sailings when full ship charters are arranged. These charters, which are usually arranged several months in advance, range from lifestyle cruises and music festivals at sea, to corporate events and celebrations of popular movies or TV shows. Any interested group is encouraged to contact cruise lines regarding charter options.

Norwegian Cruise Line is a popular choice for many charters due to the freestyle cruising concept that appeals to a wide range of travelers, allowing a wide variety of groups to come together for a cruise vacation.

In the coming months, Norwegian ships will host a variety of charter cruises, including the Keeping the Blues Alive at Sea Mediterranean cruise on board norwegian jade from August 23 to 28, 2022; the KISS Kruise XI on board Norwegian jewel from October 29 to November 3, 2022; and The Outlaw Country Cruise 7 on board Norwegian Pearl from February 21 to 27, 2023.

Although a full charter of the ship will cause frustration to other passengers who may have already been booked on the relevant sailing, it is important to note that a cruise ticket contract usually stipulates that sailings can be changed or canceled at any time, provided guests receive a refund.

Norwegian cruise ship Prima