Norwegian Cruise Line has begun notifying booked guests that its upcoming ship, Viva Norwegianwill not be able to make its first crossings as planned in July and August 2023, due to global supply chain constraints.
For this reason, the ship’s cruises from July 3 to the scheduled August 17 departure are now cancelled.
Viva Norwegian delayed again
The highly anticipated Viva Norwegian will not debut in early July 2023 as planned. Emails sent to booked passengers and cruise line travel partners on August 17, 2022 announced the delay.
“Given the global supply chain constraints impacting industries around the world, including the maritime industry, we must cancel Norwegian Viva sailings from July 3, 2023 to August 17, 2023 inclusive,” the email read.
Whereas Viva Norwegian has been floated at Fincantieri shipyard in Italy as planned on August 2, 2022it only indicates that the exterior construction of the ship is complete.
Internal construction and outfitting of the ship will take months, and with further delays in the supply chain, the ship will not be able to join Norwegian Cruise Line’s fleet in time.
This is the second delay for the second Prima-class ship. Viva Norwegian was previously scheduled to debut in mid-June 2023, but its initial departures were canceled earlier this summer.
Global supply chain constraints were also cited as part of the reason for the initial delay, which canceled two departures for the ship. Now six more sailings have been cancelled, bringing the total number of canceled cruises to eight.
Affected guests have two options instead of their now canceled stay Viva Norwegian Cruises.
The default option is that all bookings should be moved to comparable sailings on board the Breakaway class Norwegian getaway, preserving the cabin categories and promotions booked, with a 20% discount on the cruise fare. Details of this option, including itinerary and final invoice, will be available to customers by September 13, 2022.
No action is required for guests who accept this option by default.
Guests who prefer to cancel their cruise entirely should contact Norwegian Cruise Line no later than September 2, 2022. Full refunds will be automatically returned to the original form of payment. If the cruise was booked with a Future Cruise Credit (FCC), 100% of that credit will be returned to the customer’s Latitudes account.
As additional compensation for inconvenience and disappointment, Norwegian Cruise Line is also offering all passengers, regardless of which option they choose, an additional discount.
“We want to do our best for our customers, so in addition to the above, all affected customers will receive a 10% discount on their next cruise,” the email explains.
This additional discount is cumulative with all current promotional offers when rebooking and can be applied to any cruise from August 28, 2023 through December 31, 2024. Discounts will be added to passengers’ Latitudes accounts by August 22, 2022. .
“We apologize for the inconvenience and look forward to welcoming you on board in the near future,” the email concludes.
New inauguration date
With the cancellation of these additional crossings, Viva NorwegianThe new maiden voyage is scheduled for August 26, 2023. It is a 9-night one-way trip from Civitavecchia (Rome), Italy, to Trieste, Italy, with stops in Italy, Greece, Croatia, and the Slovenia along the way.
The new ship will spend several weeks sailing a variety of Mediterranean routes before repositioning to San Juan, Puerto Rico in December 2023 for the Caribbean winter season. Viva Norwegian will return to the Mediterranean in the spring of 2024.